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FAQ's
What is Hands Up Counseling and what services do you offer?
Hands Up Counseling is a faith-based counseling practice in Colorado Springs, Colorado, led by Dawn Romero, CAS, ATP. We offer a comprehensive range of services, including faith-based counseling, addiction counseling, DUI education and therapy, court evaluations, youth programming, oral swab testing, telehealth services, MIP therapy, and adolescent substance abuse support.
Where is Hands Up Counseling located?
We are based in Colorado Springs, Colorado, and serve clients throughout the surrounding 60-mile area, including communities across El Paso County and the broader Front Range region.
Do you offer telehealth counseling sessions?
Yes. We offer secure, confidential telehealth counseling sessions for clients worldwide. Virtual appointments provide the same quality of care as in-person sessions and are a flexible option for those with busy schedules or transportation challenges.
How many years of experience does Dawn Romero have?
Dawn Romero, CAS, ATP, the founder and lead counselor at Hands Up Counseling, has over 30 years of professional experience in faith-based counseling, addiction services, court-related evaluations, and behavioral health support.
What does faith-based counseling involve?
Faith-based counseling integrates Christian principles with clinically sound counseling techniques. It is designed for individuals who want their faith to play a central role in their healing process. Sessions address emotional, spiritual, and relational challenges in a supportive, non-judgmental environment.
Do clients need to be religious to receive services at Hands Up Counseling?
While our approach is rooted in faith-based values, we welcome all clients with respect and compassion regardless of their religious background. Our priority is always the well-being, dignity, and personal growth of every individual we serve.
What is a Minor in Possession (MIP) charge, and how can you help?
A Minor in Possession charge is a legal citation issued to individuals under 21 found with alcohol or substances. We provide MIP therapy, counseling, and group sessions that satisfy court requirements while also addressing the underlying behaviors and decision-making patterns that contributed to the citation.
Are your DUI education and therapy programs state-approved in Colorado?
Our DUI education and therapy programs are designed to meet Colorado state requirements. We encourage clients to confirm specific program approvals with their attorney or court to ensure our services align with their case requirements.
What is an oral swab test and why might I need one?
An oral swab test is a non-invasive method of substance detection using a saliva sample. It is commonly required for court-ordered monitoring, probation compliance, or employment situations. We offer professional, confidential oral swab testing at our Colorado Springs office.
How do court evaluations work at Hands Up Counseling?
Court evaluations are structured clinical assessments that document an individual's behavioral health history, substance use patterns, and treatment needs. We prepare thorough, professionally written evaluations that courts and legal professionals can use to make informed decisions about treatment and sentencing.
What age groups do your youth programs serve?
Our youth programming and adolescent substance abuse services are designed for teenagers and young people. We work with adolescents and their families to provide age-appropriate counseling, education, and group support tailored to the unique developmental needs of younger clients.
Is counseling at Hands Up Counseling confidential?
Yes. Confidentiality is a cornerstone of our practice. All sessions, records, and communications are handled with the highest level of discretion and in accordance with applicable privacy laws and professional ethical standards.
Do you accept court-ordered clients?
Yes. We regularly work with court-ordered clients for services such as DUI education, DUI therapy, MIP counseling, MIP groups, court evaluations, and addiction counseling. We are experienced in meeting the documentation and reporting requirements associated with court-mandated services.
How do I schedule an appointment with Hands Up Counseling?
You can reach out to us directly to schedule an in-person or telehealth appointment. We serve clients throughout Colorado Springs and the surrounding area and work to accommodate scheduling needs whenever possible.
What is the difference between DUI education and DUI therapy?
DUI education is a structured program designed to increase awareness of the risks and consequences of impaired driving. DUI therapy goes deeper, addressing the emotional and behavioral patterns — including substance use disorders — that may have contributed to a DUI offense. Many clients are required to complete both.
Do you work with families, or only individuals?
We work with both individuals and families. Many of our services — particularly youth programming, adolescent substance abuse support, and MIP counseling — involve a family-centered approach, recognizing that strong family engagement improves outcomes for younger clients.
What credentials does Dawn Romero hold?
Dawn Romero holds the credentials of Certified Addiction Specialist (CAS) and Addictions Treatment Professional (ATP). These designations reflect her specialized training and expertise in addiction counseling, behavioral health, and substance abuse treatment.
Can I use telehealth services if I live outside of Colorado Springs?
Yes. While we are based in Colorado Springs, our telehealth services are available to clients worldwide. If you are unsure whether you qualify for virtual services, please reach out and we will be happy to assist you.
What makes Hands Up Counseling different from other counseling practices in Colorado Springs?
What sets us apart is the combination of over 30 years of experience, a genuinely faith-centered approach, and a comprehensive range of services — all delivered by a dedicated, credentialed professional who truly cares about each client's well-being. At Hands Up Counseling, you are never just a case number. You are a person worthy of compassion, dignity, and a real path forward.